CTPs, whether native or non-native English speakers, often need to interact clearly and confidently in English with multi-national project teams, colleagues, PIs (Principal Investigators), Sponsors and associates (internal and external) from global CRO’s (Contract Research Organisations), offices, pharmaceutical companies, hospitals, universities and other sites.
In addition to language, regional accents and dialects, they face the challenges of working across time-zones, encountering unfamiliar cultures, behaviours, attitudes and values, as well as dealing with technical issues affecting remote/virtual communication.
It is inevitable that these factors can detract from constructive collaboration, leading to misunderstandings which might cause delays, frustration, lack of timely cooperation, damage to working relationships or even cancellation of trials due to poor statistical reporting, low patient enrolment or unforeseen circumstances which had not been communicated clearly in advance.
Our soft skills courses offer existing and potential CTPs at all levels of seniority and experience the opportunity to embrace additional tools and techniques to bridge these gaps; avoid misunderstandings and roadblocks along the way and assure a cohesive and cooperative approach across the industry to bring global clinical trials to a successful conclusion.
Each course is 3.5 hours during a morning or afternoon and can be booked individually, in pairs, or as a complete set of four sessions on two successive days.
Until classroom training is permitted at one of our venues, we will be delivering workshops virtually.
This workshop offers skills, tools and techniques to improve your own communication, enhance relationships and help others to connect with you more effectively in order to resolve issues quickly and constructively.
You will discover that communication must be a two-way process and how control language helps to clarify what others are saying. Listening and questioning techniques also contribute greatly to becoming a more accomplished communicator.
By the end of the programme, you should be in a position to communicate effectively to ensure mutual understanding and agreement for attaining objectives and targets, whilst cultivating productive and harmonious relationships, trust and openness in your business and personal life.
This workshop provides skills, methods and guidelines to express yourself clearly and concisely to ensure your business writing is easy to read, understand and act upon.
Whether you are writing an email, letter, report, meeting minutes, proposal or Bid Defence, you need to focus on your objective and tailor the content to your recipient(s).
You need to use appropriate language to explain your meaning confidently without room for misinterpretation, and ensure there are no spelling or grammatical errors.
Ultimately, these techniques should result in faster resolution and action from your counterparts as you write expressively and become more proficient in conveying your message with clarity.
Book a free consultation with our Head Trainer to find out more about our courses and the best fit for your future career in clinical research.
This workshop is intended to help you become a better speaker and presenter in front of a live audience or online; during a round-table meeting; or on a one-to-one basis.
Public speaking and presenting are a huge challenge for many people so this course also suggests ways to reduce this fear; build your confidence and comfort levels by preparing appropriately for each particular audience; know what you want to say with your objective in mind; structure your material logically; and incorporate verbal and non-verbal techniques to maintain attention without relying on technology, eg PowerPoint.
The aim is to Present Fearlessly as you relax and enjoy delivering clear, relevant and memorable performances.
This workshop is designed to help you steer others more powerfully towards supporting and cooperating with your wishes or ideas so that they make choices, adopt a particular viewpoint or take a course of action.
You will discover different types of influencing and learn to focus your energy more productively during the process.
If you understand who you are dealing with, adapt to their behaviour styles and become aware of influencing tactics, you are more likely to succeed in achieving a favourable outcome, agreement and lasting trust.
By employing techniques and approaches from this workshop, you will develop the confidence to Influence Convincingly in a variety of situations, both professionally and socially.